Queues formed at ATMs in Dublin as the issue spread across Europe
Visa says card payments back to normal
Visa services have returned to normal after a hardware failure left European customers unable to make some payments.
The company released a statement on Saturday morning, saying its systems were now working at “full capacity”.
Visa apologised and said Friday’s outage was not down to “unauthorised access or a cyber attack”.
Customers have reported money going missing from accounts when their cards were declined – including one man who lost £10,000 when paying for a car.
Tom Mitchell, from Kent, said the money left his Natwest account, but his bank told him it was up to Visa to complete the transaction – instead, his money has been left in “limbo”.
The 33-year-old said: “I live in Kent and went to Ipswich to get this car. It took four hours by train.
“I woke up a few times in the night to check my bank balance so there is a bit of a worry there… and I haven’t heard anything today.”
Payments processed through Visa’s systems account for £1 in £3 of all UK spending.
BBC News
2 June 2018
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